Privacy Policy & Terms

Information You Provide

We may collect:

• full name
• email address
• phone number
• country / city
• profession / company
• social media handle
• payment confirmation details
• speaker / volunteer applications
• support requests
• survey responses

Automatically Collected Data

We may collect:

• IP address
• browser/device type
• operating system
• referring source
• website behavior
• clicks and page visits
• ad interaction data
• approximate location

Payment Data

Payments may be processed through third-party providers including but not limited to:

• Paystack
• Selar
• Stripe
• other approved processors

We do not store full payment card details.

We use information to:

• process registration and ticket purchases
• send confirmations and access details
• deliver summit sessions
• provide support
• improve campaigns and user experience
• analyze traffic and conversions
• send relevant updates and future opportunities (unsubscribe anytime)
• prevent fraud or misuse
• comply with legal obligations

We may share limited data with:

• payment processors
• Zoom / webinar tools
• email providers
• CRM systems
• analytics tools
• advertising platforms
• operational contractors

Your data may be processed outside your country through trusted service providers.

We use commercially reasonable safeguards including restricted access, reputable vendors, and secure systems. No system is 100% secure.

Unless longer retention is legally required:

• attendee registration records: up to 24 months
• support communications: up to 24 months
• marketing records: until unsubscribe or inactivity period
• financial records: retained as required by law

Depending on jurisdiction, you may request:

• access
• correction
• deletion
• unsubscribe from marketing
• restriction of processing where applicable

Contact: info@lightdesignfactory.com

Sessions may be recorded. By participating, your name, image, voice, chat comments, or submitted questions may appear in recordings or event highlights.

We may revise this policy periodically.

We use cookies and similar technologies for:

• essential website functions
• analytics
• ad measurement
• remarketing
• preference saving

You can manage cookies through browser settings.

Where required, consent options will be provided.

By using the PAID Summit website or services, you agree:

• not to misuse the platform
• not to submit false information
• not to disrupt sessions
• not to harass attendees
• not to copy paid content unlawfully
• to comply with community standards

We may suspend access for misuse.

Tickets

Tickets grant access only to the package purchased.

Refunds

All ticket sales are generally final and non-refundable, except where:

• duplicate payment occurs
• organizer cancels event without replacement access
• refund is required by applicable law

Schedule Changes

Speakers, times, and formats may change without creating refund entitlement.

Transfer Requests

Any ticket transfer requests may be reviewed case-by-case at our discretion.

Support: info@lightdesignfactory.com

We aim to create a respectful professional environment.

Not permitted:

• harassment
• hate speech
• spam promotion
• abusive language
• disruption of sessions
• unauthorized recordings for resale

By attending, you acknowledge that sessions may be recorded and used for:

• replay access
• highlights
• future promotion
• educational archives
• social media recap content

We may process attendee data using service providers for registration, communication, analytics, support, and payment administration.

Subprocessors may include:

• Zoom
• Google Workspace
• Meta
• Paystack
• Selar
• Email / CRM tools

All vendors are selected on reasonable commercial standards.

Unless otherwise required by law, these terms are governed by applicable laws of the United States and relevant operating jurisdiction of Light Design Factory LLC.

PAID Summit / Light Design Factory LLC

Email: info@lightdesignfactory.com

Our Ambassador Network is a community of creatives, professionals, emerging voices, and connectors helping expand conversations, visibility, and opportunities across Africa’s design ecosystem.

Built beyond a single event, the network is designed to foster long-term collaboration, leadership, industry access, and meaningful regional impact.

From studios to workplaces, communities to digital spaces, ambassadors help shape culture, amplify important ideas, and open doors for what comes next.